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1. #USING COMMAND LINE EDITOR MINITAB EXPRESS HOW TO#
2. #USING COMMAND LINE EDITOR MINITAB EXPRESS INSTALL#
3. #USING COMMAND LINE EDITOR MINITAB EXPRESS UPGRADE#
4. #USING COMMAND LINE EDITOR MINITAB EXPRESS LICENSE#

The only exception is while you are upgrading the cluster

#USING COMMAND LINE EDITOR MINITAB EXPRESS UPGRADE#

The upgrade stops if no CiscoĬustomer Collaboration Platform OVA is found in the deployment.īoth the nodes in a cluster must run the same release of Unified CCX.

#USING COMMAND LINE EDITOR MINITAB EXPRESS INSTALL#

However, the draft emails do not get downloaded.Ĭustomer Collaboration Platform OVA is deployed for a successful install or upgrade. Handled or unread, are added to Unified CCX after they are downloaded from The services, Cisco Finesse Tomcat, Cisco Unified CCX Engine, and Cisco Unified CCX Database are in Stopped state on the second node.Ĭustomer Collaboration Platform in the same maintenance window and perform the upgrade on CiscoĬustomer Collaboration Platform first, followed by Unified CCX.Ĭustomer Collaboration Platform, emails that were not No agents are logged in to the second node. Switch version on the second node is complete: The new version, ensure that the following conditions are met until the If the contact center is expected to function with only the first node that is switched to In an HA deployment of Unified CCX, both the Unified CCX nodes must be switched to the newer version during the same maintenance

Upgrade Unified CCX during off-peak hours or during a maintenance window to avoid service interruptions. Before you upgrade, ensure that the domain name and DNS server IPs are configured and verify the forwardĪnd reverse lookups on the DNS server are correct.ĭo not make any configuration changes during the upgrade, because the changes are lost after the upgrade.Īlways ensure to perform the backup on the first node before you start upgrading the second node. In the virtual machine, change the Guest OS version to match the OS version of UnifiedĭNS is mandatory. Install Unified CCX only on virtual machines. Switch Version will fail.įor 100 agent profile, if you do not want to deploy Cloud Connect, there is no change.Įnsure that the reservation of CPU and memory adhere to the specifications mentioned in the For 400 agent profile, you mustģ00 Agent profile is not supported. If you want to continue using Cisco WFO, you must remain on Classic Licensing as Cisco WFO does not support Smart Licensing.įor 100 agent profile, if you want to deploy Cloud Connect, you must configure 14GB of vRAM. For more information about Smart Licensing, see Cisco Unified Contact Center Express Features Guide.

#USING COMMAND LINE EDITOR MINITAB EXPRESS LICENSE#

To manage your license better, migrate to smart Licensing. For more information, see Cisco Prime Collaboration You can use the Cisco Prime Collaboration Deployment application also to upgrade The new version is installed on the inactive partition.įor more information on supported component versions and browsers, see the Unified CCX Compatibility related information There is service interruption during the upgrade and subsequent server restart. The local DVD may be a bootable ISO image or a non-bootable ISO image. Of Unified CCX, you have to upgrade to 11.6.x or 12.0 and then upgrade to 12.5.Ĭisco Unified OS Administration Web Interface You can upgrade to Unified CCX version 12.5.1 from only Unified CCX versions 11.6.x and 12.0.

#USING COMMAND LINE EDITOR MINITAB EXPRESS HOW TO#

This chapter explains how to upgrade Unified CCX.